Customer Support / Start a Return
Start a Return
We offer a full satisfaction guarantee and a simple self-service return process. Use the steps below to initiate your return and print a return label.
Frequently Asked Questions
Find answers to common questions about return eligibility, processing timelines, and refunds below.
What is your refund and return policy?
Product refunds and returns are covered by our generous satisfaction guarantee. We stand behind the quality of our products and believe you’ll be happy with your experience. If not, we’re happy to refund your purchase price. To read more about this policy, or to start a return, click here.
How do I start a return?
To start a return click here
Can I exchange an item?
Unfortunately, we do not offer exchanges. However, if the item is unopen and in resaleable condition you may return it for a refund.
How long does the return process take? When will I receive my refund?
Most refunds are completed within 1-2 weeks.
If a refund check is required, the process could take longer.